Last updated on the 15th of September 2021
This policy describes our procedures on the collection, use and disclosure of your personal information when you use the service.
Veterans Legal Link is a project run by Aberystwyth University to link veterans to free legal advice. Throughout this document Aberystwyth University is considered to be the data controller.
Concerns regarding Aberystwyth University's handling of personal data should be directed to firstname.lastname@example.org
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
You have a right under the GDPR to request all personally identifiable data be securely deleted from our service. We have an obligation to verify your identity in order to comply with such a request.
Usage data is collected automatically when using the service. Usage data may include information such as your device's IP address, the pages of our service that you visit, and the time and date of your visit. This data is neccesary to provide the service, and will be cleared and/or anonymysed on a regular basis.
A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. We do not use third party tracking cookies, except when you choose to login with an external authentication provider.
Veterans Legal Link may use personal data for the following purposes:
To provide and maintain our service, including to monitor usage, to help prevent abuse of our service.
To manage your account as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with invitations to partake in academic studies and general information about other services and events which we offer that are similar to those that you have already enquired about, unless you have opted not to receive such information.
To manage your requests such as a request for a copy of/deletion of all personal information as granted under the GDPR.
For research purposes, we may use your anonymysed information for data analysis, academic research, identifying usage trends, and determining the effectiveness of our services.
Veterans Legal Link will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Your information, including personal data, is primarily processed at Veterans Legal Link's operating offices at Aberystwyth University. Legal case data in particular is held by Microsoft's UK datacenters in Durham and London.
Other transfers to our partner organizations require your express consent. We will ask for this before transferring your data to any party other than Aberystwyth University or Microsoft.
Under certain circumstances, Veterans Legal Link may disclose your personal data in the good faith belief that such action is necessary to:
Comply with a legal obligation (e.g. a court order)
Protect and defend the rights or property of Veterans Legal Link
Prevent or investigate possible wrongdoing in connection with the service
Protect the personal safety of users of the service or the public
Protect against legal liability
The security of your personal data is incredibly important to us, but no method of data storage is completely impervious to attack. While we use industry standard means to protect your personal data, we cannot guarantee its absolute security.
Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, we will securely erase that information from our servers.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.